International Deliveries

Shipping FAQs

I’m not in the UK, can I still buy some of these wonderful upholstery components from Peter Cook?
Yes, of course!

Great how does delivery work?
You have 2 main options; you can arrange an Ex-Works Collection from us or we can look at arranging delivery for you.

If I want a delivery is there a standard change?
Unfortunately not no, our products vary in size and weight which is the main factor in the cost of sending goods. The good news is we have a network of courier partners that can quote us quickly for your consignment. We will present you with the best price so you can decide if you want to proceed.

This sounds great, what next?
Once we have arranged the delivery, we will let you know when goods have been collected and send you a commercial invoice so that you have this ready for when local customs contact you, as all goods are shipped DAP and we can also quote for clearance too if required. This way, your local customs house will communicate directly with you, meaning you get your goods a little quicker!

Will there be any additional costs?
Yes possible. Our products have differing rates of duty which is dependent on the specific item and its commodity / tariff code. Some of our goods are manufactured in the UK whilst others are not. You will need to check with your appointed customs agent or courier for more detailed information. We are able to provide country of origin information and commodity codes prior to shipping.

How long does delivery take?
Delivery times depend on where in the world you are based and what mode of transport is used. If you require something before a specific date, please let us know and we can ask one of our delivery partners to see what options are available and at what cost.

Is there any other information that Peter Cook will need from me?
As the UK is no longer part of the EU, if you are within the EU we will need an EORI number. This is something that you will need to set up independently with customs and excise in your country before we can dispatch goods. If you don’t have a EORI number, the below link has all the links to your country to register https://ec.europa.eu/taxation_customs/customs-4/union-customs-code/national-customs-administrations_en